This week I turned 42, which, as two different people reminded me, is the answer to life the universe, and everything. In Douglas Adams’ Hitchhiker’s Guide to the Galaxy series a supercomputer determined that the answer to life, etc. was “42” and then suggested that if people didn’t understand what the answer meant perhaps they needed to figure out what the question was.
How often do we come to conclusions based on false assumptions, brought about by poor questions? Closed-ended questions, leading questions, questions that are very open to interpretation, and just garden variety misunderstood questions all provide answers. They just don’t give us information.
Better questions lead to better answers which leads to better decisions, better actions, and better results. Any guesses where poor questions lead?