Social media and HR. Two great things I saw working together fabulously. Seriously. Everyone I consider a peer uses social media in some form. I’d met and shared ideas with great people around the world and could see an interconnected network of smart, passionate folks come together. With a couple of clicks I was interacting with rock stars of the field – people I’d otherwise have no access to – and over time it built into something more. Information and thoughts flowed from one end of the internet to the other.
And then I went outside my little happy world and saw that they don’t always to go together. I knew some didn’t get it, but I has shocked at how many don’t. I don’t mean at the corporate level of using social media to recruit. (Robin Schooling (@robinschooling) over at HR Schoolhouse did a great post on this recently. You should go read it.) I mean at the personal level of individuals in the field of HR using social media as a networking, communication, and information gathering tool. Whythehellnot?
At the Louisiana State SHRM conference in early April there was a ton of buzz about social media. Any session with “Social Media” in the title was well attended, there was a Social Media Street to answer anyone’s questions and a team of social media volunteers to tweet in real time about the sessions, and both the conference and the speakers had been heavily promoted on social media. I was thrilled for the chance to meet many people in person whom I only had met and only knew via the internet. In fact, I found out about the conference and ended up presenting largely thanks to social media. In my mind, there was this enormous social media connection running throughout.
And then… and then I realized that the only people discussing the conference on Twitter were the presenters and the social media team. I don’t recall one mention by participants. Maybe I missed it. In his session on “Building Social HR Leadership”, Doug Shaw (@dougshaw1) did a quick poll of the participants. If I remember correctly, roughly two-thirds claimed to be on LinkedIn, a smaller number admitted to Facebook or Pinterest, and Twitter trailed in popularity.
Huh? I assumed conference goers were there to network, to learn about new happenings in the field, and to get ideas to take back to their jobs. All things I’ve found social media to be brilliant for. I’m not a power user or social media evangelist and I don’t think everyone needs to be on every form of social media. I’m just surprised that the adoption rate was so low, particularly given that those I consider to be thought leaders in the field are so active in social media.
There has probably always been a gap between those actively building relationships, sharing ideas, learning from each other, trying to advance the field etc. and those just showing up for another day’s work, but I get the sense that social media is rapidly (radically?) widening this gap.
It’s not really about social media because social media is just a tool, just a means to an end. It’s really about HR and the bigger question is: What are you doing to learn, share ideas, build relationships, and move the field forward?