Business is at a cross-roads. Business gets done for, through, and by people. Unfortunately, the human side of business has not evolved at the pace of technology, has not kept up with changing expectations, and is anchoring business in the past.
Leadership is at a cross-roads. The dictatorial command and control philosophy so repugnant in government yet so warmly embraced by business is losing effectiveness by the day. The world is changing too fast to leave all the decision making, planning, and creativity to only a few. A pyramid shaped hierarchy simply can’t keep up, can’t respond fast enough, and is too exposed to mistakes caused by the biases of its top leaders.
Organizational and work design is at a cross-roads. Trying to do 21st Century work with models and designs developed for the 20th, 19th, and 18th centuries has its limitations.
Human Resources is at a cross-roads. Changes in technology, business philosophy, and HR’s role in the organization mean it can play an increasingly important role or be so redefined that it essentially fades away, replaced by technology and outsourcing.
People know things are changing and need to change more. If you go to conferences that have “Reinvent,” “Future,” “Evolve,” “Change,” etc. in the name you quickly find that most of the attendees are already on the same page. Even at less future-oriented presentations, I’m finding large numbers of people embracing the idea of what their field could be, of how it could create more value or better results, of the need to leave the past behind and the opportunity to redefine the future.
There are people and companies leading the way, some for decades now, showing us how the future of work could be. Showing us how today could be. But they get dismissed as a novelty (not REAL business), of having unique circumstances that couldn’t possibly work in other businesses, of being faddish. Even though real life examples abound, it’s easier to dismiss new ideas than to invest in the effort to adapt them to our own circumstances. Easier to assume that what seemed to work well enough in the past is what will work best in the future.
Would anyone ever consider “but that’s the way we’ve always done it” a legitimate reason for continuing an outdated policy? No. So why is it so easily accepted as justification for clinging to antiquated business strategies, org design, or leadership? Why is it an easy excuse for sinking into the past as competition (and the world) passes by?
We know better, don’t we?