The Objection

“But that’s the way we’ve always done it!”

Really, always?

Is that the way it was done 100 years ago? (no)

How about 50 years ago? (no)

20 years? (no)

10? (could be)

5? (possibly)

Perhaps you mean that’s the way you learned to do it because that’s the way it was being done right then? (yes)

 

The Bigger Questions

Even if it has been done that way for the past century, is it the best way now?

Just because it made perfect sense in the past, even when the past was only the day before yesterday, does it make sense now?

If you had to remove three steps from the process, which would be the least missed and the first to go?

If you were creating the process from scratch RightNowToday how would you do it?

Does it even need to be done at all?